Damco has revealed plans to streamline cross-border e-commerce for its clients, with an initial priority of tackling the lack of a proven returns solution in China.
The Netherlands-based forwarder and supply chain solutions specialist noted that domestic e-commerce sales rates are expected to flatten in the coming years, while the cross-border segment of the market is set to continue its rapid growth.
Moreover, it pointed out, the Asia Pacific region is leading the way and, in China, cross-border commerce has expanded by 70% year-on-year.
Return ratios for cross-border e-commerce currently run at 30%-40%, a figure which is also is expected to grow. However, cross-border returns are often expensive.
Damco’s latest initiative aims to address this point by offering its customers a robust, fully-digital returns solution supported by government and location authorities.
Damon Gu, global head of e-commerce at Damco, observed: “In global e-commerce, speed and visibility are essential.
“Our goal is to connect and simplify our clients’ supply chains. That means offering the fastest route to government approval, speeding up the process and reducing costs.
“Furthermore, new digital platforms will deliver complete supply chain visibility and product traceability,” he added.
Damco is a part of Danish container shipping giant AP Moller-Maersk. In 2016 it handled a total of 190,000 tons of airfreight.